TERMS AND CONDITIONS

Our Terms and Conditions are below. Please read these thoroughly.

 

By placing an order with Mystery Soccer Box you agree to the following Terms and Conditions and enter a legally enforceable agreement. Please read to make sure you are happy to complete your order.

 

Application

 

1. These Terms and Conditions apply to the purchase of goods by you (the customer or you). We are Mystery Soccer Box with email address mysterysoccerboxuk@gmail.com (the supplier or we).

2. These are the terms to which we sell you goods. By ordering said goods you accept and are bound by these Terms and Conditions.

 

Goods

 

3. The description of goods is as set out on our website and social media channels (or other form of advertisement). Any descriptive is for illustrative purposes only and as such there may be small discrepancies in size of colour of goods supplied.

4. All goods are subject to availability.

 

Personal Information

 

4. We retain and use all information strictly as outlined in our Privacy Policy.

5. We may contact you via email or other electronic communication methods to which you agree to. Note: your details can be removed from our database at your request by contacting us.

 

Basis of Sale

6. The description of goods on our website does not consititue a contractual offer to sell the goods. We may reject any order for any reason, however we will endevour to tell you the reason where possible.

7.The ordering process is set out on our website. Each step allows you to check and amend an errors before confirming the order. You must enure all order information is complete and accurate and inform us immediately with any errors. We are not responsible for any inaccuracies in the order placed by you. By placing an order you agree to us giving  you confirmation of the contract by means of an email  with all information in it (i.e. the order confirmation. You will receive  the Order Confirmation within a reasonable time  after making the contract, but in any event not later  than the delivery of any goods supplied under the contract.

8. No variation of the contract can be made after it has been entered in to unless the variation is agreed by the customer and the supplier in writing.

9. We intend that these Terms and Conditions apply only to a contract entered into by you as a consumer. If this is not the case, you must tell us, so that we can provide you with a different contract with terms  appropriate for you.

 

Price and Payment

10. The price of goods, and delivery or other charges is that set out on our website at the date of order.

11. Prices and charges include VAT at the rate applicable at the time of order.

12. You must pay by submitting card details, or via PayPal, with your order and we can take payment immediately or otherwise before delivery of goods.

 

Delivery

13. We will deliver the goods to the delivery location without undue delay and, in any event, not more than 30 days after the day on which the contract is entered in to.

14. In circumstances whereby events outwith our control effect delivery we will endeavor to ensure the goods are delivered to you as quickly as possible. You may consider the contract at an end and request return of payment if goods fail to arrive within 30 days of contract agreement.

15. We will not accept any order outwith Scotland, England, Wales, Northern Ireland, the Isle of Man or Channel Islands. If we do, then you are liable for any import duties or otherwise associated with delivery as we will not pay these.

16. The goods become your responsibility from the competition of delivery. You must examine goods before accepting them.

 

Risk and Title

17. Risk of damage to, or loss of, any goods will pass to you when goods are delivered to you.

18. You do not own the goods until we have received payment in full. If payment is overdue we can choose to cancel any delivery and end right to the goods owned by you, in which case you must return the goods.

 

Returns and Cancelation

19. You have the right to cancel your order and request refund without reason. This must be done within 28 days of receipt of goods

20. Please contact us at mystersoccerboxuk@gmail.com  to request a refund

21. All goods must be returned to us in original condition, unused with tags still attached and in original packaging. We have the right to reject any refund request if this criteria is not met.

22. You are responsible for cost of return

23. Original shopping fee will not be processed as part of the refund, only the fee for goods supplied

 

Conformity

24. We have a legal duty to supply goods in conformity with the contract, and will not have conformed if it does not meet the following obligation

25. Upon delivery goods will

      a) Be of satisfactory quality

      b) Conform to their description

26. It is not a failure to conform if the failure has its origin in your materials

 

Circumstances beyond the control of either party

27. In the event of any failure by party because of something beyond its reasonable control

      a) The party will advise the other party as soon as reasonably practicable and;

      b) The party’s obligations will be suspended so far as reasonable, provided that they party will act reasonably, and the other party will not be liable for any failure which could not reasonably avoid

 

Privacy

28. Your privacy is critical to us. We respect your privacy and comply with General Data Protection Regulation with regard to your personal information

29. These Terms and Conditions should be read alongside, and are in addition to, our Privacy Policy

 

Governing Law

30. The contract is governed by the law of Scotland

31. Disputes can be submitted to the jurisdiction of the courts of Scotland, or where the customer lives in England, Northern Ireland or Wales, in their respective courts

32. We try to avoid any dispute, so deal with complaints in the following way:

 

If you are unhappy with your or order or our customer service and wish to make a dispute please contact us and we will endeavour to respond within 3 working days.