FAQs

What is a Mystery Soccer Box?


A great way to expand your football top collection or give as a gift to a football fan! It’s a randomly selected football top from any club, country, league or season from anywhere in the world, delivered in our handy letterbox sized packaging.




What team will I receive?


That’s the best bit. It’s a surprise!

Your top will be selected at random. However, we appreciate there may be some colours or teams which you cannot and will not wear. If that’s the case, let us know in the ‘Additional Comments’ section and we’ll make sure to take this into account when processing your order.




Are all tops from current season?


No. Your top can be from any season, typically in the last few years, but this does also include current season, where you will receive a top approximately double the value of our boxes.

All tops are brand new with tags.




What size should I order?


Please see our Size Guide here. Some manufacturers are known for tight fitting / small made tops. If this is the case we will 'size up' for you. It is our intention that all customers will be happy with sizing, but if you have any concerns or issues please contact us.




How long will delivery take?


Once processed delivery is via Standard 1st Class Royal Mail. Estimated delivery is 1-2 working days.

However, please bear in mind the ongoing Covid-19 situation continues to impact estimated delivery times.

If you have a need for an urgent next day delivery please contact us before placing your order.




How can I pay for my Mystery Soccer Box?


We accept payments via PayPal, credit and debit card.




Can I personalise my order?


The best bit about a Mystery Soccer Box is the surprise! At the moment, we don’t offer specific top requests, but we can avoid certain colours, teams or leagues for you. Please let us know in the ‘Additional Comments’ section before finalising your order.

If your order is a gift please add a message within the ‘Gift Message’ section before finalising your order and this will be included within the box as well.




Is my top real?


All tops are brand new with tags and sourced from trusted suppliers. We take pride in Mystery Soccer Box aim to source authentic tops to the best of our abiility.




Are shorts and socks included within my Mystery Soccer Box?


No. Boxes contain football tops only.